---
title: Refunds
description: "The first payment for a new plan is covered by our 30-day money-back guarantee."
url: "https://shop.anypress.io/docs/refunds/"
updated: "2026-10-24"
category: Plans and billing
---

# Refunds

Your first payment for a new plan is covered by our **30-day money-back guarantee**.

## Ask for a refund

Email support@anypress.io within 30 days of paying. Include:

- the email address on your account, and
- your site's name.

## Good to know

- A refund ends the plan and takes the site offline, so export anything you want to keep first.
- The full details are in our [refund policy](https://anypress.io/refund-policy).